Guarantee & Shipping/Refund Policy:
Lee Milteer, Inc. offers a 60-day, money-back guarantee on all products purchased directly from Lee Milteer, Inc., unless otherwise stated. This includes web store purchases, phone orders, and fax orders.
Shipping Policy:
Your order from Lee Milteer, Inc. will be shipped via media mail, and you will receive it in approximately 2 weeks, unless you choose an alternate shipping method during checkout. All shipping totals are calculated in real-time based on each carrier's current rates. We offer shipping through FedEx, UPS, and USPS. You will have an opportunity to compare shipping rates during your checkout process.
Lee Milteer, Inc. accepts International orders, which are typically shipped through USPS. International orders will also have the ability to choose a preferred shipping method during checkout.
Please Note: It is the customer's responsibility to provide accurate information when placing orders with the Lee Milteer, Inc. Webstore, or Via Phone Order, Fax Order, or Mail Order. Lee Milteer, Inc. cannot be held liable for orders lost due to incorrect information provided by the customer. We respectfully request that you double check all information you provide during ordering.
IF YOU ARE HAVING CHALLENGES ORDERING ONLINE or prefer to pay by an alternate payment method, please note the following additional ways that you can place your order with us:
ORDER BY FAX
Fill in the order page below, print out the form and fax back the completed order page to:
(757) 363-5801
ORDER BY MAIL
If you would like to send us your order via mail, please completely fill out the information on the order page below, print it out and mail it along with your chosen method of payment to:
Lee Milteer WebStore
2100 Thoroughgood Road
Virginia Beach, VA 23455
Checks and/or Money Orders should be made payable to:
Lee Milteer, Inc. WebStore
Please be aware that your check or money order must clear before we can process your order.
QUESTIONS?
For the fastest response email your customer service questions to:
leemilteeroffice@gmail.com
IF YOU PREFER TO CONTACT US BY PHONE please leave a detailed voice mail message at: (757) 363-5800 (or Toll Free: 800-618-6780) and include your email address as well as your phone number so that we can best serve you
Refund Policy:
Lee Milteer, Inc. offers a 60-day, money-back guarantee on all products purchased directly from Lee Milteer, Inc. This includes web store purchases, phone orders, and fax orders.
In order to make sure your return is handled properly please read the following.
In order to receive a full refund of your purchase price (less shipping and handling charges where applicable), please make sure to follow the directions below:
• You must receive a return authorization number BEFORE RETURNING your product.
• The returned package must include ALL PARTS of the ordered product, included but not limited to, all forms and bonus materials (unless specified otherwise) and original packaging if applicable.
To receive a return authorization:
Send an email to leemilteeroffice@gmail.com to request a return authorization number. Please provide as much detail as possible regarding your original order: name, order id, product, and date if available. As soon as we have processed your request you will receive an email with instructions where to send the return.
Please return all products in like new condition with original packaging if applicable. Once we receive your complete returned package, we will process your refund for the purchase price.
Failure to comply with the above procedures may result in a restocking fee of 10% of the product purchase price.